Returns & Exchanges

At NTS, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process makes returns and exchanges effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are intact.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized collection point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5-7 business days.